In-Tents Events — Hire Agreement

Important — Payment is Acceptance: By making any payment to In-Tents Events (deposit, partial payment, or payment in full), the Hirer conclusively and irrevocably accepts every clause of this Hire Agreement. No separate signature is required. Under the Electronic Transactions Act 1999 (Cth), electronic acceptance via payment is legally binding. If the Hirer does not agree to these terms, they must not make payment.

Recitals:
R1. In-Tents Events (owner) is the proprietor of the plant and equipment ("equipment") listed in this Hire Agreement.
R2. The hirer will hire the equipment specified in the schedule from the owner upon the terms and conditions in this Agreement.

1. Hire of Plant and Equipment

1.1 Agreement Acceptance — Payment Constitutes Acceptance: By making any payment to In-Tents Events — including a deposit, partial payment, or payment in full — the Hirer conclusively and irrevocably accepts all terms and conditions of this Hire Agreement in their entirety. Payment is the Hirer's agreement. No separate signature is required. The Hirer acknowledges that by proceeding with payment they have read, understood, and agreed to be bound by every clause of this agreement.

1.2 Electronic Acceptance: Where the Hirer submits a booking via an online quote form, email confirmation, or electronic payment, that act constitutes acceptance of this agreement in full. Under the Electronic Transactions Act 1999 (Cth), electronic acceptance — including payment processed online or via bank transfer — is legally binding and equivalent to a signed written agreement.

1.3 Commencement and Duration of Hire: The hiring of the equipment begins from the mutually agreed hire date and extends until the Equipment is picked up or returned.

1.4 Usage and Extension: The Hirer is granted the entitlement to utilise the Equipment for the agreed-upon hire period and any extensions explicitly permitted in writing.

1.5 Return of Equipment: The Hirer obliges to return the Equipment to the Owner's specified address by the conclusion of the hire period or to have the Equipment ready for scheduled pickup.

1.6 Non-Refund of Hire Charges: Regardless of the reason, the Owner retains the right to withhold any hire charges if the Hirer opts to return the Equipment before the hire period's conclusion.

2. Payment for Rental

2.1 Hire Fee Agreement: The Hirer agrees to pay the specified hire fee for the Equipment as outlined in the invoice throughout the agreed hire period.

2.2 Payment Timeline: The full hire fee amount must be settled with In-Tents Events no later than 30 days prior to the scheduled commencement date of the hire period.

2.3 Alternative Payment Arrangements: In exceptional circumstances, where mutually agreed upon with In-Tents Events, alternative payment schedules may be considered and documented accordingly.

2.4 Fuel Surcharge and Cost Escalation: Delivery fees quoted at booking are based on prevailing fuel costs at that date. Where fuel prices increase by more than 20% between booking confirmation and scheduled delivery, In-Tents Events reserves the right to apply a proportional fuel surcharge to the delivery fee. In-Tents Events will notify the Hirer no less than 7 days before delivery where practicable. If the Hirer does not wish to proceed at the adjusted delivery fee, the Hirer may cancel the delivery component only and arrange their own collection. Hire fees remain non-refundable.

3. Cancellations and Refund Policy

3(a) No Refunds for Client-Initiated Cancellations: All payments made to In-Tents Events, including deposits and balances, are strictly non-refundable in the event of a client-initiated cancellation for any reason. This includes, without limitation: change of mind, personal circumstances, illness, scheduling conflicts, budget changes, weather concerns, or any other reason initiated by or on behalf of the Hirer. Once a booking is confirmed, In-Tents Events immediately allocates resources, reserves equipment, engages contractors, and locks the date — resulting in a direct financial loss if the booking is cancelled. No refund is required or will be issued for any client-initiated cancellation, regardless of when notice is given.

In-Tents Events is not required by the Australian Consumer Law to provide a refund for change of mind cancellations. The ACCC expressly confirms that businesses are not required to refund consumers who change their mind. By confirming a booking, the Hirer acknowledges they have read and accepted this no-refund policy.

3(b) No Refund — Force Majeure and External Events: Where services cannot be delivered due to circumstances beyond the reasonable control of In-Tents Events, including but not limited to Force Majeure Events as defined in Section 17 (pandemic, extreme weather, fuel shortages, government restrictions, martial law, etc.), no refund is payable. In these circumstances, In-Tents Events may at its sole discretion offer a credit note or rescheduled date. This clause does not exclude any right the Hirer may have under the Australian Consumer Law that cannot be excluded by agreement.

3(c) Cancellation by In-Tents Events: Where In-Tents Events cancels a confirmed booking for reasons other than a Force Majeure Event (as defined in Section 17) or the Hirer's breach of this agreement, In-Tents Events will refund all payments made in full. This is the only circumstance in which a refund is payable under this agreement. This clause does not limit any other rights the Hirer may have under the Australian Consumer Law.

3(d) Date Change Requests: Where a Hirer wishes to move their event to a different date rather than cancel outright, In-Tents Events may, entirely at its own discretion, agree to transfer the booking to an alternative date. A date change is not a right and will only be considered if: (i) the request is made in writing; (ii) In-Tents Events has availability on the requested new date; and (iii) In-Tents Events agrees to proceed. If a date change is agreed, all payments made will be transferred to the new date and no refund will be issued. If In-Tents Events does not agree to the date change, the original booking stands and the standard no-refund policy applies. A client who requests a refund after requesting a date change remains subject to the no-refund policy in clause 3(a).

4. Substitution

In-Tents Events retains the right to substitute any part of the Equipment hired with an available alternative of similar quality and functionality, absolving In-Tents Events from any liability to the Hirer.

(a) Available Alternatives: In-Tents Events will provide available substitutes of comparable quality and functionality. The availability of specific Equipment may vary, and In-Tents Events cannot guarantee an exact match in all cases.

(b) Hirer Notification: Whenever feasible, In-Tents Events will endeavour to inform the Hirer about intended substitutions in advance. However, operational circumstances might necessitate immediate substitutions without prior notice.

(c) Exemption from Additional Liabilities: The substitution of Equipment does not impose any additional liabilities or obligations on the Hirer, beyond those stipulated in this agreement.

(d) Right to Available Alternatives: The Hirer acknowledges that In-Tents Events will provide available alternatives and holds the right to provide suitable substitutes based on current inventory, without compromising the intended functionality of the hired Equipment.

5. Title

Title to the Equipment at all times remains with In-Tents Events. Ownership and title to the Equipment are not transferred to the Hirer at any point during the hire period or subsequent to it.

(a) No Transfer of Ownership: The Hirer understands and agrees that no transfer of ownership, rights, or title of the Equipment occurs, irrespective of the duration of its use or possession by the Hirer.

(b) Ownership Protection: In-Tents Events retains full ownership and legal title. The Hirer shall not claim or create any rights, liens, charges, or encumbrances on the Equipment during the hire period.

(c) Care and Responsibility: While in possession or use of the Equipment, the Hirer bears responsibility for its safekeeping, ensuring proper usage, and maintenance in line with the provided guidelines.

(d) Return of Equipment: Upon completion of the hire period, the Equipment must be returned to In-Tents Events in its original condition, barring fair wear and tear.

6. Delivery

If In-Tents Events agrees to deliver the Equipment to the Hirer:

(a) Delivery Location and Timing: Delivery will be made to the location specified by the Hirer for the agreed delivery fee. In-Tents Events will exert its best efforts to ensure the Equipment is delivered before the commencement of the Hire Period. However, In-Tents Events cannot be held liable for any loss resulting from delayed, late, or non-delivery of the Equipment.

(b) Delivery Commencement: Delivery is considered initiated once the Equipment leaves In-Tents Events' premises.

(c) Delivery Conditions and Access: In-Tents Events delivers using trucks and trailers. All bookings are based on the assumption that sufficient access exists to drive in and turn around at the site. It is the Hirer's obligation to inform In-Tents Events if items need to be carried into the site. If truck-side delivery is not possible, additional hire costs will apply. Failure to disclose access limitations may result in termination of the booking or higher costs on the day.

(d) Underground Utilities and Marking: The Hirer is responsible for ensuring all underground utilities, pipes, and relevant items are properly marked before installation. In-Tents Events may undertake a Before You Dig enquiry prior to any ground penetration. Any damage caused to unmarked or incorrectly marked underground utilities is the liability of the Hirer.

(e) Hirer's Responsibility: The Hirer is responsible for ensuring their presence on-site on the designated drop-off date. Failure to receive the delivery may result in cancellation of the booking without refund.

(f) Non-Liability for Delivery Issues: In-Tents Events is not responsible for any loss caused by delays, late delivery, or non-delivery in the event of unforeseen circumstances out of our control.

(g) Failed Delivery Attempt: Where delivery cannot be completed due to the Hirer's absence, incorrect address, locked access, or undisclosed site access issues, In-Tents Events reserves the right to charge a redelivery fee based on additional transport and labour costs. Hire fees remain non-refundable.

(h) Council Permits and Approvals: The Hirer is solely responsible for obtaining all required council permits, development approvals, and local government authorisations for the installation and use of marquees and temporary structures at the event site.

7. Return of Equipment and Late Return

7.1 Equipment Return Deadline: The Hirer is required to return all Equipment to In-Tents Events before 4:30 PM on the final day of the Hire Period.

7.2 Late Return Charges: Should the Equipment not be returned by 4:30 PM on the last day of the Hire Period, In-Tents Events reserves the right to levy Additional Costs. Late return charges will be calculated at 50% of the daily hire rate per day or part thereof, plus any additional costs reasonably incurred as a result of the late return.

7.3 Collection Arrangements: If In-Tents Events agrees to collect the Equipment, the Hirer is responsible for ensuring the Equipment is available for collection at the previously specified location, in a clean, dry, and appropriately packed condition unless otherwise agreed in writing.

8. Access

8.1 Property Access and Permission: The Hirer assures that In-Tents Events has the necessary authorisation to enter the property designated for Equipment use, encompassing both delivery and inspection throughout the Hire Period.

8.2(a) Power Supply: The Hirer assumes responsibility for an uninterrupted and sufficient power supply for all Equipment requiring electricity.

8.2(b) Utility Connections: The Hirer is accountable for arranging all vital utility connections including water supply, proper drainage, and any additional utilities imperative for the effective operation of the hired Equipment.

8.2(c) Venue Compliance: The Hirer must confirm that the event venue complies with technical specifications essential for the hired Equipment, including safety protocols, space suitability, and structural requirements.

8.2(d) Operational Readiness: The Hirer must ensure all necessary preparations are completed before the event.

8.2(e) Event-Specific Needs: The Hirer is responsible for arranging staging, seating, logistical layouts, and any other event-specific elements.

9. Obligations of Hirer

9.1 The Hirer is obligated to:

(a) Refrain from selling, transferring, assigning, leasing, or disposing of the Equipment in any manner.
(b) Ensure no mortgage, lien, charge, or encumbrance is placed on or against the Equipment.
(c) Refrain from altering, defacing, or removing any identifying marks, names, numbers, trademarks, or labels on the Equipment.
(d) Obtain prior written consent from In-Tents Events before relocating the Equipment from its designated location.
(e) Immediately notify In-Tents Events in case of Equipment seizure, attempted seizure, significant loss, or damage.
(f) Comply with all manufacturer's instructions and In-Tents Events' recommendations.
(g) Operate and maintain the Equipment according to manuals, established methods, and industry standards.
(h) Ensure only competent, properly qualified, certified, licensed, and/or trained personnel operate the Equipment.
(i) Maintain the Equipment in good working order, undertaking necessary servicing and repairs except for fair wear and tear.
(j) Properly clean and thoroughly dry the Equipment before the expiry of the Hire Period.
(k) Report any damages to the Equipment promptly to In-Tents Events.
(l) Undertake necessary measures to protect In-Tents Events' title and rights in relation to the Equipment.

9.2 Adherence to Legal Requirements: The Hirer must fully comply with all applicable laws, regulations, requirements, and rules concerning the registration, licensing, proper usage, and lawful operation of the Equipment.

10. Acknowledgments of Hirer

10.1 The Hirer acknowledges that:

(a) Equipment Suitability: Before entering the Hire Contract, the Hirer has independently assessed the Equipment's suitability for their specific purposes.
(b) Acceptance of Terms: The Hirer has thoroughly read, comprehended, and consents to be bound by the complete terms, conditions, and implications outlined in these Conditions of Hire.
(c) Authorisation of Offer: The person presenting the Offer to Hire was duly authorised to do so on behalf of the Hirer.
(d) Disclaimer of Conditions and Warranties: All conditions and warranties, whether statutory or otherwise, related to the Equipment's condition, suitability, capacity, quality, fitness, safety, or title, are disclaimed and excluded to the maximum extent permitted by law. Nothing in this clause excludes any guarantee or right under the Australian Consumer Law that cannot be excluded.
(e) Receipt of Instructions: Adequate verbal and/or written instructions on the appropriate use of the Equipment have been provided.
(f) Assumption of Risk: The Hirer accepts that the use, operation, and possession of the Equipment entail inherent risks and assumes responsibility for said risks.
(g) Continued Obligations: The Hirer acknowledges their ongoing obligations to fulfil hire charges and comply with the Conditions of Hire notwithstanding any defects, breakdowns, damages, or losses.

11. Warranty and Indemnity

11.1 Indemnification Obligation: You agree to indemnify, to the fullest extent permitted by law, and hold harmless In-Tents Events, its officers, directors, employees, agents, successors, and assigns against any actions, claims, demands, losses, damages, and suits arising from your breach of this Hire Contract or your negligent or unlawful use of the Equipment.

11.2 Indemnification Scope: You further agree to indemnify and hold In-Tents Events harmless from any actions, claims, demands, losses, damages, liabilities, and responsibilities arising as a direct result of: (a) your breach of the Hire Contract; or (b) any act, omission, negligence, unlawful conduct, or deliberate misconduct directly caused by you or your agents in connection with the Equipment or the event.

11.3 Limitation of Indemnity: The indemnity in this Section 11 does not apply to the extent that any loss, damage, or liability is caused or contributed to by the negligence or breach of this agreement by In-Tents Events. This indemnity is not intended to require the Hirer to indemnify In-Tents Events for In-Tents Events' own negligence.

12. Limitation of Liability

12.1 Except as otherwise specified in these Conditions of Hire, In-Tents Events shall not be held liable for any direct, indirect, or consequential loss or damage to the Hirer or their property, including loss of profits or revenue or costs incurred due to the loss or use of the Equipment.

12.2 To the maximum extent permissible by law, the Hirer releases and absolves In-Tents Events, its agents, and employees from all claims, demands, losses, or damages of any nature or kind, including death, injury, accidents, property damage, delay, financial loss, or any other harm incurred due to Equipment breakdowns, defects, or accidents.

12.3 If clauses 12.1 and 12.2 are deemed invalid, In-Tents Events' liability is restricted to the lesser of: (a) the cost of re-providing the services; or (b) the Fee payable under the Hire Contract. Nothing in this clause limits liability for personal injury or death caused by negligence, or any liability that cannot be limited under the Australian Consumer Law.

13. Insurance

13.1 Scope of this Section: This section covers insurance for In-Tents Events' equipment while in the Hirer's possession, and is separate from the broader event insurance recommendation in clause 22.5. In-Tents Events strongly recommends the Hirer obtain insurance covering loss of or damage to the Equipment during the Hire Period, valued at no less than the current market replacement value of the Equipment.

13.2 Liability Regardless of Insurance: Whether or not the Hirer obtains insurance, the Hirer's financial liability to In-Tents Events remains unchanged and in full force. The Hirer is personally liable for: (a) the full replacement cost of any Equipment that is lost, stolen, or damaged beyond repair; (b) the full cost of repairs to any Equipment damaged during the Hire Period; (c) hire charges that continue to accrue during any period Equipment is out of service for repairs caused by the Hirer; and (d) any loss of bookings, revenue, or business suffered by In-Tents Events as a direct result of Equipment being unavailable due to damage, loss, or destruction caused by the Hirer. The Hirer's failure to hold insurance does not reduce, limit, or extinguish any of these obligations.

13.3 Where the Hirer does hold insurance covering the Equipment, the Hirer must: (a) ensure In-Tents Events is noted as owner of the Equipment on the policy; and (b) provide In-Tents Events with a certificate of currency upon request.

14. Loss or Damage

14.1 In the event of a breakdown or safety concerns with the Equipment during the Hire Period, the Hirer must promptly notify In-Tents Events. The Hirer should discontinue Equipment use and refrain from attempting repairs.

14.2 If the Equipment is lost, damaged, or stolen, the Hirer must immediately inform In-Tents Events with comprehensive details. For incidents outside standard business hours, the Hirer should leave a message on the answering service.

14.3 The Hirer acknowledges full responsibility for any loss or damage sustained by the Equipment from the commencement of the hire date, except for damage arising from a negligent act or omission by In-Tents Events. The Hirer bears the cost of any replacements or repairs, including hire charges during the Equipment repair period.

14.4 The Hirer agrees to remit to In-Tents Events all funds subsequently received from any insurance policy or other source due to the incident.

14.5 Damage Assessment Process: Where damage is identified upon return or collection, In-Tents Events will: (a) document the damage with photographs within 48 hours of return; (b) provide the Hirer with a written damage assessment and cost estimate within 5 business days; (c) allow the Hirer 5 business days to review and respond. Damage categories: (i) Fair wear and tear — no charge; (ii) Minor damage — repair cost at market rates; (iii) Major or negligent damage — full replacement cost at current market value.

15. Termination

15.1 In-Tents Events reserves the right to immediately terminate the Hire Contract and repossess the Equipment if: (a) you breach or default under any of these Conditions of Hire and fail to rectify within one (1) Business Day of receiving notice; or (b) you become bankrupt, or an administrator, receiver, liquidator, or external controller is appointed.

15.2 Upon termination, you must promptly arrange for the Equipment to be available for collection by In-Tents Events.

15.3 Should you fail to comply with clause 15.2, you grant In-Tents Events or its agents the consent to access the premises where the Equipment is situated. In-Tents Events may use reasonable force necessary to repossess the Equipment.

15.4 You agree not to hold In-Tents Events or its agents liable for any damages resulting from or connected with the repossession of the Equipment as per clause 15.3.

16. GST

16.1 Unless otherwise stated, an amount payable under these Conditions of Hire in respect of a taxable supply represents the value of that supply (exclusive of GST), and the recipient must, in addition to that amount and at the same time, pay to the supplier the GST payable in respect of the supply, where applicable.

17. Force Majeure

17.1 Force Majeure Definition and Effect: In the event that In-Tents Events is unable, wholly or partially, to fulfil its obligations due to circumstances beyond its control (a "Force Majeure Event"), In-Tents Events may provide notice to the Hirer with comprehensive details. The obligations of In-Tents Events shall be temporarily suspended to the extent affected for the duration of that event.

17.2 Force Majeure Events include but are not limited to: acts of God; inclement weather; fire; flood; earthquake; cyclone; pandemic; epidemic; public health emergency; war; armed conflict; terrorism; sanctions; civil commotion or unrest; riots; strikes; lockouts (including government-imposed lockdowns); interference by civil or military authorities; government action, order, restriction, or mandate (including travel restrictions, curfews, fuel rationing, states of emergency, or martial law); fuel shortages or unavailability; supply chain disruption; energy crisis; transport infrastructure failure; or any other event that could not have been reasonably foreseen or prevented.

17.3 Reciprocal Application: The Force Majeure provisions in this Section 17 apply equally to both In-Tents Events and the Hirer. Where a Force Majeure Event prevents the Hirer from proceeding with their event, the suspension and credit mechanics in clause 17.4 apply.

17.4 Suspension Mechanics: (a) Where a Force Majeure Event prevents In-Tents Events from fulfilling a booking, the booking is suspended (not cancelled) for the duration of the Force Majeure Event. (b) During suspension, all payments received by In-Tents Events are retained. (c) Upon the Force Majeure Event ceasing, In-Tents Events will use reasonable endeavours to reschedule to a mutually agreed date. (d) If the booking cannot be rescheduled within 12 months, In-Tents Events may offer a credit note for payments made less any costs already incurred. (e) For the avoidance of doubt, no refund is payable under this clause except as required by the Australian Consumer Law.

17.5 Weather and Safety Conditions:

(a) In-Tents Events monitors multiple independent weather sources including the Bureau of Meteorology, WindyWeather, and OzForecast prior to and during every installation.

(b) Where forecasts or conditions indicate wind gusts exceeding 60 km/h; hail, cyclonic activity, or severe thunderstorms; or heavy rainfall leading to unsafe ground or access conditions, In-Tents Events may delay, suspend, or cancel the installation at its sole discretion.

(c) In-Tents Events is bound by the Work Health and Safety Act 2011 (Qld) and the Australian Consumer Law to ensure all equipment supplied is safe, secure, and fit for prevailing conditions. The Company will not proceed with installation where it would create a safety hazard.

(d) Weather-related events are treated as Force Majeure circumstances. A credit or rescheduled date will be offered at no additional cost (subject to availability). Refunds will not be issued for postponements or cancellations caused by adverse weather.

(e) In-Tents Events will advise the Hirer of any weather-related delay as soon as reasonably practicable. Where conditions improve and it is safe to proceed, installation will resume at the earliest practicable opportunity.

18. Site Assessment, Installation and Work Health and Safety

18.1 Site Responsibility: The Hirer is responsible for ensuring that the event site is suitable for installation prior to the scheduled delivery date. This includes: adequate and level ground conditions; no excessive slope, sand, mud, or unstable surfaces; appropriate site dimensions for the Equipment booked; and lawful access for In-Tents Events personnel and vehicles.

18.2 Site Assessment: Where site conditions are uncertain, In-Tents Events may conduct a site inspection at no additional cost. In-Tents Events' acceptance of a booking does not constitute a warranty that the Equipment can be installed at the site.

18.3 WHS Compliance: In-Tents Events operates as a Person Conducting a Business or Undertaking (PCBU) under the Work Health and Safety Act 2011 (Qld). The Hirer must not direct or pressure In-Tents Events personnel to proceed with an installation assessed as unsafe. In-Tents Events personnel have the right to cease work where a safety hazard is identified.

18.4 Ground Penetration: All ground penetration activities will only proceed after reasonable steps have been taken to identify underground services. The Hirer must provide accurate information about underground services and facilitate any Before You Dig enquiry. In-Tents Events accepts no liability for damage to underground services where the Hirer has failed to provide accurate site information.

18.5 Site Damage: In-Tents Events will take reasonable care to minimise site damage. Some minor surface disturbance (including grass damage from pegging) is inherent in marquee installation and does not constitute damage for the purposes of Section 14.

18.6 Generator Safety (where applicable): Where generators are included in the hire, the Hirer agrees to: (a) position generators in a well-ventilated outdoor area, not inside marquees or enclosed structures; (b) never refuel generators while running; (c) keep a minimum 3-metre clearance between generators and any enclosed structure; (d) ensure generators are operated by a responsible adult; (e) not connect generators to fixed electrical installations without a licensed electrician. In-Tents Events accepts no liability for injury, death, or property damage arising from the Hirer's failure to observe these requirements.

18.7 Client Conduct: The Hirer is responsible for the conduct of all persons attending the event in relation to the Equipment. The Hirer must ensure that: (a) smoking does not occur in or adjacent to marquees or fabric structures; (b) open flames are not used inside marquees without In-Tents Events' written consent; (c) persons under the influence of alcohol or substances do not misuse Equipment; (d) the weight capacity of hired flooring, staging, and furniture is not exceeded. The Hirer is liable for damage resulting from failure to enforce these standards.

19. Subcontractors

19.1 In-Tents Events may use subcontractors or third-party suppliers in fulfilling bookings. Where subcontractors are used, In-Tents Events will take reasonable steps to ensure they hold appropriate public liability insurance and comply with applicable WHS requirements.

19.2 Upon request, In-Tents Events will provide the Hirer with reasonable details of any subcontractors to be used, no less than 5 business days before the event where practicable.

19.3 In-Tents Events remains responsible to the Hirer for the performance of any subcontracted services to the same standard as if performed directly by In-Tents Events.

20. Photography, Media Rights and Privacy

20.1 Event Photography by In-Tents Events: In-Tents Events may photograph or video Equipment at the Hirer's event for the purpose of promoting In-Tents Events' business. The Hirer grants In-Tents Events a non-exclusive, royalty-free licence to use such photographs and video footage in marketing materials, social media, and the In-Tents Events website.

20.2 Photo Opt-Out: If the Hirer does not consent to In-Tents Events using event photographs for marketing purposes, the Hirer must notify In-Tents Events in writing at the time of booking. In the absence of such notice, In-Tents Events will proceed on the basis that consent has been given.

20.3 Hirer's Photography: The Hirer may photograph or video the Equipment and event for their own personal or business purposes. The Hirer's photographs remain the Hirer's property.

20.4 Privacy Collection Notice: In-Tents Events collects personal information (including name, email address, phone number, and event details) for the purposes of processing bookings, communicating with the Hirer, and (where consent is given) marketing. Personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. In-Tents Events will not disclose personal information to third parties except as required to fulfil the booking or as required by law.

20.5 Marketing Communications: By providing contact details, the Hirer consents to receiving booking-related communications from In-Tents Events. Where the Hirer consents to receive marketing communications, they may withdraw that consent at any time by contacting In-Tents Events.

21. Variations and Changes to Booking

21.1 Any variation to a confirmed booking — including changes to Equipment, delivery date, delivery address, or event duration — must be requested in writing and is subject to availability and agreement by In-Tents Events.

21.2 In-Tents Events will use reasonable endeavours to accommodate variations where practicable but is not obligated to do so. Additional costs arising from variations will be quoted before implementation.

21.3 Verbal agreements to vary a confirmed booking are not binding unless confirmed in writing by In-Tents Events.

22. Miscellaneous

22.1 Governing Law: The Hire Contract shall be governed by and construed in accordance with the laws of Queensland, Australia. Any dispute arising out of or in connection with the Hire Contract shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

22.2 Severability: If any provision of the Hire Contract is determined to be invalid, illegal, or unenforceable, it shall not affect the validity or enforceability of any other provision.

22.3 Dispute Resolution: In the event of any dispute, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved within 14 days, the parties agree to attempt mediation before commencing any legal proceedings. The costs of mediation shall be shared equally unless otherwise agreed.

22.4 Entire Agreement: This agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior negotiations, representations, warranties, and agreements, whether written or oral. No modification of this agreement shall be effective unless made in writing and signed by both parties.

22.5 Event Insurance Recommendation: This clause is separate from Section 13 (which covers equipment loss and damage insurance). In-Tents Events strongly recommends that all Hirers obtain comprehensive event insurance prior to their event. Event insurance can protect the Hirer against: cancellation costs due to unforeseen circumstances (weather, illness, government restrictions, fuel shortages, Force Majeure Events); public liability arising from the event; and equipment damage or loss. The Hirer's liability to In-Tents Events for equipment loss, damage, lost bookings, and lost revenue exists regardless of whether the Hirer holds event insurance — refer to Sections 13 and 14. In-Tents Events does not provide event insurance and is not liable for any loss the Hirer suffers as a result of failing to obtain adequate coverage.

22.6 Waiver: Failure by In-Tents Events to enforce any term or condition of this agreement does not constitute a waiver of that term or condition. No waiver is effective unless made in writing.

22.7 Assignment: The Hirer must not assign or transfer their rights or obligations under this agreement without the prior written consent of In-Tents Events. In-Tents Events may assign or novate its rights and obligations in connection with a sale of business.

Contact

Email: [email protected]
Phone: 0435 642 592

This page mirrors the Hire Agreement attached to every In-Tents Events booking. In the event of any inconsistency between this page and the executed Hire Agreement, the executed Hire Agreement prevails.